Privacy Policy for Customers and/or Students of the esf
As part of the services it provides,the esf collects your personal data.
The purpose of this policy is to describe howthe esf uses this data in accordance with the provisions of the GDPR (General Data Protection Regulation of 25 May 2018).
1. Did you know?
esf instructors work on a self-employed basis.
They come together locally within the Écoles du Ski Français to organise the teaching, supervision and running of skiing and other snow sports in resorts.
To protect their interests, they also form Local Unions with legal personality. There is only one Local Union per resort.
The name ‘École du Ski Français’ is authorised by the National Union of French Ski Instructors (S.N.M.S.F.), established in 1945. Its aim is to organise the profession whilst ensuring instructors’ autonomy in organisation and teaching.
When you use the services ofthe esf, your personal data is therefore processed by both the Local Union and the SNMSF, each acting as a data controller pursuing its own purposes.
In other words:
They come together locally within the Écoles du Ski Français to organise the teaching, supervision and running of skiing and other snow sports in resorts.
To protect their interests, they also form Local Unions with legal personality. There is only one Local Union per resort.
The name ‘École du Ski Français’ is authorised by the National Union of French Ski Instructors (S.N.M.S.F.), established in 1945. Its aim is to organise the profession whilst ensuring instructors’ autonomy in organisation and teaching.
When you use the services ofthe esf, your personal data is therefore processed by both the Local Union and the SNMSF, each acting as a data controller pursuing its own purposes.
In other words:
- The Local Union processes your data to manage its contractual relationship with you (invoicing, payment, booking management, etc.), to carry out marketing activities and to comply with its legal obligations.
- The SNMSF processes your data because it manages the central computerised booking system that enables Local Unions to collect the data necessary for organisingesf services. The SNMSF manages this computerised system for CRM processing purposes.
2. What data is collected?
a. General case
The personal data collected when you voluntarily register (online or at the ticket office), whether or not you make a booking, is as follows:
- Surname;
- First name;
- Date of birth;
- Level of education;
- Language(s) spoken
- Postal address;
- Email address and;
- Telephone number
b. Photographs or videos
The customer grants permission, free of charge, to esf instructors, esf service providers acting on its behalf, and/or independent photographers, to photograph and/or film them during lessons provided by esf instructors and/or during esf competitions.
The customer authorises esf, its service providers involved in the capture and/or use of images (e.g. photography, video editing, etc.), and/or independent photographers, to use these images (photographs or videos), in particular through reproduction, representation, display and adaptation, on their website, social media, or any physical media such as leaflets, brochures, posters or other advertising materials.
This authorisation is granted worldwide for a period of five (5) years from the date the images are captured.
If the customer is a minor, their parents or legal guardians grant esf, the above-mentioned service providers and/or photographers the same authorisation under the same conditions.
The customer authorises esf, its service providers involved in the capture and/or use of images (e.g. photography, video editing, etc.), and/or independent photographers, to use these images (photographs or videos), in particular through reproduction, representation, display and adaptation, on their website, social media, or any physical media such as leaflets, brochures, posters or other advertising materials.
This authorisation is granted worldwide for a period of five (5) years from the date the images are captured.
If the customer is a minor, their parents or legal guardians grant esf, the above-mentioned service providers and/or photographers the same authorisation under the same conditions.
c. Results of ‘Etoile’ tests and esf competitions.
If you have taken part in the “ETOILE” tests and esf competitions, your results are public and will be displayed at the Local Union’s premises and online.
d. Bank details
The bank details provided when you place your order are not collected by the Local Union or by the S.N.M.S.F. Our service provider uses encryption technology to secure your transactions.
3. For what purposes?
Your personal data is collected for the purposes of carrying out esf activities.
It will be stored (in aggregated and anonymised form) for statistical purposes.
You are only asked to provide data that is strictly necessary for the smooth running ofesf services and for the protection of your vital interests.
If a third party (see below) needs to use personal data, we ensure that they are able to protect it.
We therefore have a legitimate interest in using your personal data, and this use does not infringe upon your freedom or interests.
4. Who are the recipients?
To ensure we provide you with a high-quality service, your data will be shared with:
- The management team of your resort’s Local Association;
- Your esf instructor.
- The IT department of the SNMSF
- To our IT subcontractors (technical services) and e-commerce web development (sales analysis, CRM tools);
- Local authorities if required by law.
5. Data security
The information collected is stored in a secure computerised database maintained by the Local Union and the S.N.M.S.F.
Appropriate measures are taken both technically (e.g. firewalls) and organisationally (e.g. username/password, physical security measures, etc.) to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
6. Your rights
You have the right to object to the processing of your personal data, as well as the right to access, rectify and erase it.
7. Retention periods
The data collected is retained, archived and then anonymised by the Local Union and the S.N.M.S.F.
Before being anonymised, customers’/students’ personal data will be archived for 10 years from the date of booking for accounting purposes (in fact, invoices must be retained for 10 years from the end of the financial year).
Before being archived, it will be retained for 3 consecutive seasons in the Local Union’s ‘active database’ for marketing purposes. At the end of the aforementioned period, it will be archived if you do not respond to any communications fromthe esf.
8. Cookies and web beacons
a. Cookies
A “cookie” is an information file sent to your browser and stored on your device (e.g. computer, smartphone). This file contains information such as your domain name, your internet service provider, your operating system, and the date and time of access.
If you visit its website, the Local Union may process information regarding your activity on its site, such as the pages viewed and searches carried out. This information is intended to improve the content of the site and your browsing experience.
You can configure your browser settings to restrict the storage of cookies on your device. Your experience on the website may then be limited.
b. Web beacons
The Local Union may occasionally use web beacons (hereinafter “tags”) to evaluate your responses to its website and the effectiveness of its actions (e.g. the number of times a page has been opened).
Last updated: 28 August 2020