Frequently Asked Questions

When should we arrive at the meeting point?
Please show up to the meeting point at least 5 minutes before the beginning of the lessons, it will allow us to meet you and it will give us enough time to get started.
How do I know my own level?
It is important that everyone ends up in the right group from the get go, please assess your own level by following the relevant links at the bottom of the page.
Which lift pass should I choose for the lessons?
For ski / snowboard, children / adult group lessons, you will need a Morzine / Les Gets lift pass. (the offers where you'll need a Portes du Soleil lift pass are sold as a package deal)
Where can I buy my lift pass?
You can order or recharge your lift passes on:
Where are the meeting points?
Meeting points vary according to your skiing / snowboarding level. 
For more information, please check our Meeting Points page.
Which equipment do I need?
Always ensure that your child is properly equipped for all weather conditions (clothing, sunscreen, sunglasses, tissues, etc.) and has a snack in their pocket. It is strongly recommended that all children wear a ski helmet, and wearing wrist protections are also recommended for riders. Apart from snowshoe outings where equipment is provided, you must bring your own equipment: skis, boots, poles.