Frequently asked questions
Being well informed to prepare for your holiday!
You will find below most of the answers to the questions that our customers ask us.
What time should I arrive ?
Thank you for coming to the meeting point five minutes before the lesson starts, which allows us to meet you and gives us enough time to begin the lesson.
How do I find my level ?
It is important that we put everyone in the right groups from the beginning, please check your level by following the evaluate my level link.
What kind of lift pass do I need for lessons?
During the group lessons for children or adults, ski or snowboard, you will need a lift pass for Morzine / Les Gets. (Or Portes du soleil depending on the level of the pupil and the snow cover).
Where can I buy my lift pass ?
You can buy your lift pass at the lift pass office or in advance via :
Where are the meeting points?
The meeting points are different for ages, levels and disciplines please see our page on Meeting Points.
What equipment do I need ?
Make sure that you and your child are suitably equipped for all weather conditions (clothes, sunscreen, glasses, handkerchief ...) and your child has a snack. It is highly recommended that all children wear a helmet, for boarding a wrist protection is also recommended. Apart from snowshoe outings for which the equipment is provided, you must bring your own equipment: Skis, boots, poles, helmets.